HR burnout is real. A recent Gartner report found that 58% of HR professionals describe their workload as unsustainable, and nearly half say they spend most of their time on administrative tasks rather than strategic initiatives.

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At the same time, employees expect faster, more personalized HR support—from PTO approvals to accessing benefits. This creates a paradox: HR teams must deliver better service with fewer resources.

The solution? Smarter HR service delivery. By combining UKG HR Service Delivery with CloudApper hrPad, organizations are reducing HR burnout, empowering employees with self-service, and creating a more human HR experience.

The Hidden Cost of HR Burnout

Employee well-being often takes center stage, but HR well-being is just as critical. When HR teams are bogged down with repetitive requests like:

  • “What’s my PTO balance?”
  • “Can you resend my pay stub?”
  • “How do I request a schedule change?”

…it limits their ability to focus on engagement, compliance, and strategic planning.

Burnout doesn’t just affect HR teams—it ripples across the workforce. When employees experience delays, unclear communication, or inconsistent HR responses, trust erodes.

That’s where UKG HR Service Delivery, enhanced by CloudApper hrPad, makes a difference.

How UKG HR Service Delivery Empowers Employees and Reduces Burnout

Self-Service That Works for Employees

In a Deloitte study, 61% of employees said they feel like “just a number” at work. That disconnect often starts with basic HR interactions.

CloudApper hrPad addresses this by turning any iPad, Android, or Windows tablet into a UKG-integrated HR self-service kiosk. Employees can:

  • Submit PTO requests and see real-time balances.
  • Access benefits information instantly.
  • Check schedules, recent punches, or accruals.
  • Submit workplace concerns or compliance attestations.
  • Ask HR-related questions to an AI assistant.

No emails. No waiting. No back-and-forth. Just simple, accessible HR support—anytime.

Behind the Scenes: Reducing HR Workload

While employees enjoy a smoother experience, HR teams also benefit. CloudApper hrPad automates repetitive tasks and integrates directly with UKG HR Service Delivery.

Key capabilities include:

  • Automatic routing of employee requests to the right HR contact.
  • AI-driven responses to FAQs, reducing repetitive tickets.
  • Custom data capture, like daily attestation forms or shift feedback.
  • Real-time syncing with UKG, ensuring data accuracy across systems.

Instead of replacing HR professionals, hrPad relieves them of repetitive work, giving them time back to focus on strategy and employee care.

Why Simplicity Matters

Many HR tools fail because they’re too complex. Employees avoid using them, which puts the burden back on HR.

CloudApper hrPad is designed for simplicity:

  • Runs on affordable, off-the-shelf tablets.
  • Easy, intuitive interface—no training required.
  • Zero-code customization to align with company policies.

Simplicity drives adoption. Adoption drives engagement. Engagement reduces HR burnout.

Flexible for Every Industry

One size doesn’t fit all in HR. CloudApper hrPad adapts to diverse workforce needs across industries:

  • Retail → Shift swaps, PTO requests, and pay stub access.
  • Healthcare → Compliance attestations during clock-in, reducing manual audits.
  • Manufacturing → Geofencing and cost center transfers for distributed plants.
  • Hospitality → Multilingual interfaces for a diverse employee base.

Wherever HR teams face heavy volumes of routine requests, hrPad lightens the load.

Expert Commentary

“Our HR team was spending nearly 50% of their week on repetitive employee requests. After deploying hrPad with UKG HR Service Delivery, that dropped to under 20%. Employees love the self-service, and our HR staff finally have time for strategic work.”

HR
HR Director
Multi-State Logistics Company

*Name withheld for privacy.

The ROI of Smarter HR Service Delivery

Organizations combining UKG HR Service Delivery with CloudApper hrPad report:

  • 40% reduction in HR helpdesk requests.
  • 60% fewer payroll-related inquiries thanks to self-service access.
  • Up to 75% hardware savings by replacing proprietary clocks with tablets.
  • Improved employee satisfaction, with fewer delays in HR responses.

FAQs:

Q1: Does UKG HR Service Delivery already handle automation?
Yes, UKG is a leader in HR Service Delivery. CloudApper hrPad enhances it with self-service kiosks, AI workflows, and customizable automation.

Q2: Can hrPad reduce HR burnout directly?
Absolutely. By cutting repetitive requests and automating workflows, hrPad frees HR staff to focus on people—not paperwork.

Q3: Is hrPad hard to deploy?
No. It runs on standard tablets and integrates directly with UKG—no complex hardware or coding needed.

Q4: Can workflows be customized?
Yes. Organizations can add custom forms, approvals, or alerts using hrPad’s drag-and-drop designer.

Q5: Does this work for remote or hybrid teams?
Yes. hrPad supports both on-site kiosks and tablet deployments for distributed or hybrid teams.

A Human Approach to HR Technology

Reducing HR burnout isn’t just about automation—it’s about attention. By combining UKG HR Service Delivery with CloudApper hrPad, organizations give employees easy, transparent access to HR support while freeing HR professionals from repetitive tasks.

The result is a more human-centered workplace:

  • Employees feel heard and empowered.
  • HR teams feel valued and supported.
  • Organizations benefit from smoother processes and stronger engagement.

Ready to reduce HR burnout and empower your workforce? Contact CloudApper today to learn how hrPad transforms UKG HR Service Delivery.