A national brand was losing employees because promotions weren’t syncing with pay updates in UKG Dimensions where people got new roles but didn’t see the raise right away. With CloudApper hrPad, they fixed that fast. Managers used iPads to confirm promotions in real time, roles updated instantly, and pay rates adjusted automatically. No delays, no confusion—just clear, visible progress that employees could trust.
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Promotions aren’t just a pat on the back—they come with real pay increases, role changes, and (of course) a ton of administrative overhead. This is where role-based wage progression kicks in: employees move up in job level, and their pay adjusts accordingly.
For more information on CloudApper hrPad for UKG visit our page here.
Simple in theory. Painful in practice.
Especially if you’re using UKG Dimensions and relying on managers to manually track when someone becomes eligible for a new position or rate change.
One national brand operating across dozens of states ran into this exact problem. Promotions were happening—but the pay updates weren’t catching up fast enough. And when employees noticed delays in their role-based wage progression, they didn’t just get frustrated—they started leaving.
Promotions Were Getting Missed in the Shuffle
In a perfect world, an employee gets promoted, their new role is logged, and their pay rate updates automatically in UKG. But in reality? Promotions were sometimes logged late. Or worse, the promotion would go through in UKG, but the time tracking system wasn’t in sync, so wage calculations got thrown off.
Not only did this cause trust issues among employees—it also opened up compliance risks. Especially in states with strict pay transparency laws, failing to implement wage changes on time can be a liability.
The company knew they needed to tighten the connection between real-time work data, role progression, and pay updates.
So they brought in CloudApper hrPad.
A Smarter Way to Support Role-Based Progression
hrPad turned the iPads already in use at each location into smart HR terminals, deeply integrated with UKG. Instead of relying solely on backend updates or spreadsheets, managers and employees could now interact with role changes directly through the hrPad interface.
Let’s say an employee was promoted to shift supervisor. The new role could be reflected in hrPad in real time—and every shift they worked in that role was tracked accordingly.
From there, the system did the rest:
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Time tracking reflected the correct job role.
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Attestations during clock-out confirmed if they worked a higher-level role during their shift.
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Promotions were acknowledged visibly, not buried in a backend update.
No delays. No confusion.
From Compliance Headaches to Seamless Pay Changes
Before hrPad, if an employee moved into a new role mid-pay period, HR often had to go back and manually correct wages. With thousands of employees across multiple time zones, this became a full-time job in itself.
Now? As soon as the promotion was approved in UKG, hrPad was ready. Employees clocked into the right role. Wage progression aligned immediately. Compliance was covered.
That’s a huge deal when you’re operating in states where failure to apply proper pay rates after a promotion can trigger legal and financial penalties.
Transparency That Keeps People Around
More importantly, hrPad gave employees visibility. They could see their assigned job role before every shift, check timecards that showed the exact position worked, and feel confident their pay would match.
That clarity meant employees didn’t have to chase down HR or their manager asking, “When does my raise kick in?”
It also meant fewer disputes, happier staff, and—best of all—stronger retention in leadership-track roles.
Role-Based Progression, Done Right
Wage progression tied to promotions is supposed to be a motivator. But when systems lag or communication breaks down, it turns into a source of friction.
By layering CloudApper hrPad on top of UKG Dimensions, this organization didn’t just streamline role changes—they created a process that was fast, fair, and future-proof. One that employees could trust.
Because at the end of the day, your people want to grow. But they also want to know that when they do, their paycheck will grow with them—without having to fight for it.
