Last-minute absences in retail can be a major headache for managers, resulting in understaffed stores, unhappy customers, and lost revenue. Fortunately, CloudApper Shift Confirmation is a solution that can help you avoid these issues by using AI to identify employees with problematic attendance histories and confirm their availability well in advance of their scheduled shifts. Here’s how it works:

Identifying Problematic Attendance Histories

One of the key features of CloudApper Shift Confirmation is its ability to identify employees with problematic attendance histories. This is done using AI that analyzes attendance data to look for patterns of behavior that suggest an employee is likely to miss a shift. For example, an employee who has a history of calling in sick on Monday mornings may be flagged as someone who is at risk of missing a shift in the future.

Once an employee has been flagged, CloudApper Shift Confirmation will send them a notification asking them to confirm their availability for their upcoming shift. If the employee confirms their availability, the manager will be notified and can proceed with scheduling as usual. If the employee does not confirm their availability, the manager will be alerted so they can take action to ensure the shift is covered.

Automated Notifications

CloudApper Shift Confirmation uses automated notifications to ensure that employees are reminded to confirm their availability in a timely manner. Notifications are sent out well in advance of the scheduled shift start time, giving employees ample time to respond. If an employee fails to respond within five minutes of being notified, an automated alert is issued to the manager so they can take action.

Easy Integration with UKG Solutions

CloudApper Shift Confirmation is fully compatible with all UKG solutions, making it easy to integrate with your existing systems. Employee schedule data can be retrieved instantly from your UKG solution using the CloudApper connector for UKG, eliminating the need for any manual data entry. This ensures that the information being used by CloudApper Shift Confirmation is always up to date and accurate.

Ensuring Adequate Coverage

By using CloudApper Shift Confirmation, managers can ensure that they have adequate coverage for each shift, even when unexpected last-minute absences occur. This proactive approach to scheduling can help prevent understaffed stores, unhappy customers, and lost revenue. By using AI to identify at-risk employees and send automated notifications, CloudApper Shift Confirmation takes the guesswork out of scheduling and helps managers stay on top of last-minute absences.

Conclusion

Last-minute absences can be a major headache for retail managers, but CloudApper Shift Confirmation can help. By using AI to identify at-risk employees and send automated notifications, this solution can help prevent understaffed stores, unhappy customers, and lost revenue. With easy integration with UKG solutions, CloudApper Shift Confirmation is a powerful tool that can help retail stores manage last-minute absences with ease.