Managing employee time-off requests efficiently is crucial for workforce planning. UKG/Kronos provides a robust platform for handling leave management, but some customers have encountered a challenge: time-off request notifications sent to managers only display the request subtype rather than the specific accrual code being used. While some users may only need to see the leave type, others require both the subtype and the accrual code for better clarity and decision-making. This can create confusion, delay approvals, and make it harder for managers to track how different leave balances are being utilized .This limitation can create confusion, delay approvals, and make it harder for managers to track how different leave balances are being utilized. At CloudApper, we understand that businesses need more transparency and customization in their HR processes. CloudApper hrPad employee self-service kiosk enhances UKG/Kronos by providing more detailed and customizable notifications to improve HR service delivery.

SMS Based Employee Self-Service (ESS) Solution for UKG

The Challenge: Limited Information in Time-Off Request Notifications

When employees submit time-off requests through UKG/Kronos, managers receive notifications with the request subtype (e.g., “Vacation” or “Sick Leave”). However, the notification does not specify which accrual code is being used. This can be problematic for organizations that have multiple accrual codes under the same leave category (e.g., different vacation or sick leave banks based on tenure, union agreements, or specific policies).

Without seeing the exact accrual code in the notification, managers may need to log into UKG/Kronos, navigate to the employee’s profile, and manually check the available balances—leading to inefficiencies and potential errors.

The Solution: CloudApper hrPad for Enhanced Time-Off Request Visibility

CloudApper hrPad seamlessly integrates with UKG/Kronos and offers a customizable AI solution to enhance time-off request notifications. With hrPad, managers customize hrPad workflow to sync leave data and receive real-time notifications that include both the request subtype and the exact accrual code.

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Key Benefits of CloudApper hrPad:

  1. Customizable Notification Settings – Configure notifications to display accrual codes alongside request subtypes.
  2. Seamless UKG/Kronos Integration – Ensure real-time synchronization of time-off requests with UKG/Kronos.
  3. Reduced Administrative Workload – Managers get clear, actionable notifications without needing to manually check accrual balances.
  4. Improved Payroll Accuracy – Prevent incorrect leave deductions by ensuring the right accrual codes are applied.
  5. Enhanced Employee Experience – Employees get faster approvals and accurate tracking of their leave balances.

How It Works

CloudApper hrPad connects with your UKG/Kronos environment, capturing time-off request details and automatically enhancing notifications before they are sent to managers. With a user-friendly interface, HR administrators can configure which details should be included in the alerts, ensuring a customized experience tailored to business needs.

Why Choose CloudApper hrPad for Your UKG/Kronos Solution?

Unlike traditional configurations that limit notification details, CloudApper hrPad allows for tailored notifications that fit your organization’s unique needs. By leveraging AI-powered automation, hrPad ensures managers have all the necessary information at a glance—eliminating inefficiencies and improving workforce management.

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Take Your UKG/Kronos Experience to the Next Level

UKG/Kronos is a powerful workforce management solution, and CloudApper hrPad is here to make it even better. By addressing the challenge of limited time-off request notifications, hrPad empowers organizations with greater transparency, efficiency, and control over their HR processes.

If your organization is looking for a way to enhance UKG/Kronos time-off request notifications, streamline approvals, and improve workforce management, CloudApper hrPad is the perfect solution. Contact us today to learn more about how our AI-powered employee self-service kiosk can optimize your UKG/Kronos experience.