Open shifts encompass crucial details like a scheduled cost center, required skill, date, and start/end times, yet remain unassigned to any specific employee. While the scheduling engine can auto-assign these shifts within defined parameters, the scheduling manager can manually assign or open them for employee requests.

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Request to Fill an Open Shift:

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Scheduling managers can post open shifts for qualified and available employees to pick up. Employees can submit requests to fill these shifts using the Open Shift Request feature.

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To request filling an open shift in UKG Ready:

  • Navigate to Menu > My Info > My Schedule > Schedule.
  • Adjust the date range settings to display the desired shift.
  • Look for dates marked with the Manage Open Shifts icon, indicating available shifts. Click on the icon to view open shifts for the selected date.
  • Choose the open shift you wish to request.
  • Submit your request. This sends it to the scheduling manager for approval.
  • You’ll receive a status alert regarding your request until it’s approved or rejected. You can cancel the request at any time before approval by clicking the X next to the alert.