Maryland’s Car Dealer Leverages CloudApper’s Kronos Time Clock to Collect Employee Feedback

Employee feedback is no longer a luxury; it’s a necessity. Understanding employee sentiment is crucial for improving workplace culture, boosting morale, and ultimately, driving business success. For car dealerships, where employee satisfaction directly impacts customer service, collecting and acting on employee feedback is paramount. This article explores the story of a Maryland car dealership with over 2,000 employees, highlighting how CloudApper’s Kronos Time Clock empowered them to collect employee feedback effectively, leading to a more engaged and productive workforce.

Studies reveal the power of employee feedback. According to a report by TINYpulse, companies that actively solicit and implement employee feedback see a 43% reduction in turnover and a 21% increase in profitability. Despite these benefits, many organizations struggle to gather employee feedback promptly and efficiently.

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The Maryland car dealership initially used a free browser-based timekeeping system. While functional, it lacked features for soliciting employee feedback. They recognized the need for a comprehensive solution to simplify timekeeping, collect employee feedback, and empower employees to share their opinions.

CloudApper AI TimeClock, seamlessly integrated with the UKG/Kronos platform, emerged as the ideal solution. Here’s how CloudApper addressed its challenges and transformed its approach to collecting employee feedback:

• Convenient Feedback Collection: CloudApper integrates seamlessly with the employee’s timekeeping routine. Employees can access short surveys and feedback prompts directly on the CloudApper time clock device (iPad or Android tablet) during clock in/out.

• Increased Participation: This convenient and integrated approach eliminates the need for separate feedback channels, encouraging greater participation and providing employees with a voice.
• Real-Time Data & Insights: CloudApper provides real-time access to feedback data, allowing HR teams to identify trends, analyze sentiment, and address concerns promptly. This data-driven approach fosters a culture of responsiveness and demonstrates that employee feedback is valued.

While collecting employee feedback was a significant benefit, CloudApper’s Kronos Time Clock offered many additional advantages: CloudApper utilizes readily available iPads and Android tablets, eliminating the need for complex login procedures and offering a user-friendly interface for all employees. Features like PTO request access to the time clock device, which empowers employees to manage their time off effectively. This promotes a healthy work-life balance, a key factor in employee satisfaction. CloudApper provides real-time access to timekeeping data, allowing HR teams to identify areas for improvement in workload distribution and scheduling.

The Maryland car dealership’s story showcases the power of CloudApper’s Kronos Time Clock in fostering employee engagement. By creating a convenient and integrated platform for collecting employee feedback, they’ve witnessed a significant improvement in employee morale, communication, and overall satisfaction. This translates directly to improved customer service, increased sales, and a more successful dealership.

CloudApper’s Kronos Time Clock can be your key to streamlining timekeeping, collecting valuable employee feedback, and creating a culture of engagement within your organization. Contact CloudApper today to discover how our AI-powered time clock can transform your workforce management and unlock the power of employee feedback.