A major New York non-profit improved workforce efficiency by 30% using CloudApper AI TimeClock for UKG. The solution automated UKG job transfers, reduced manual edits, ensured accurate job-level tracking, and simplified multi-job time management for hundreds of employees across departments.
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When employees switch between jobs several times a day, keeping track of those hours accurately can feel impossible. That’s exactly what a major New York-based non-profit was dealing with. Their team of hundreds worked across multiple roles in a single shift, and every UKG job transfer had to be recorded correctly to ensure accurate payroll and reporting.
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Manually tracking those transfers wasn’t working. Supervisors spent hours reconciling time entries, and HR teams constantly reviewed timecards for errors. The organization wanted a solution that could handle multi-job time tracking, integrate directly with UKG Pro WFM (formerly Dimensions), and give them accurate job-level costing data without extra manual work. That’s when they discovered CloudApper AI TimeClock for UKG, a customizable time-tracking solution built to handle real-world workforce challenges like job transfers, facial recognition, and offline time tracking.
When Teams Switch Jobs All Day, Manual Transfers Slow Everything Down
The non-profit’s employees rotated between different tasks throughout the day. For example, one might spend two hours sorting donations, another hour at the food distribution counter, and the rest managing logistics. Each switch required a new UKG job transfer, but the existing setup made it complicated.
Every time an employee moved from one job to another, HR had to manually adjust their timecard. Missed entries, forgotten transfers, and inaccurate timestamps were common. Payroll previews took longer, and job-level costing became unreliable. For an organization trying to track every minute spent helping communities, that was a big problem.
The leadership team knew they needed automation, something that could track every labor transfer in UKG Pro WFM accurately and eliminate the need for manual corrections.
What This Non-Profit Needed From a UKG Job Transfer Solution
The organization listed three key requirements:
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Fast and simple transfers: Employees needed to switch jobs with just a few taps on a shared tablet or iPad.
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Accurate verification: To prevent time fraud, the system had to verify who was clocking in or out — preferably with facial recognition.
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Real-time data sync with UKG: Transfers had to update automatically in UKG Pro WFM without HR involvement.
They wanted a customizable time clock that would not only improve accuracy but also speed up operations and simplify time management.
How CloudApper AI TimeClock Simplified Job Transfers in UKG
CloudApper customized its AI TimeClock for UKG to perfectly match how the nonprofit’s employees worked throughout the day. Here’s how the new process looks in action:
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Tap and Go Transfers: When an employee finishes a task, they simply tap the “Job Transfer” button on the shared tablet or iPad to start their next assignment.
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Quick Identity Check: A short facial recognition scan confirms who’s clocking in or out, ensuring secure and accurate identification every time.
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Pre-Assigned Job Selection: The TimeClock displays only the jobs already assigned to that employee, making it easy to choose the correct one without confusion or mistakes.
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Automatic Time Updates: Once the new job is selected, the system instantly records the clock-out time for the previous task and the clock-in time for the next — accurate down to the second.
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Seamless UKG Integration: The data syncs directly with UKG Pro WFM, creating a smooth and error-free UKG job transfer experience with no manual input required.
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Fewer Errors, More Accountability: Because all labor levels and work rules are preconfigured, employees can’t select the wrong job. The facial recognition time clock also ensures that only authorized staff can complete transfers, giving HR and payroll teams total confidence in every record.
Tired of fixing job transfer errors in UKG? See how automation can make your team’s day smoother.
Real Results: 30% Faster Transfers and Cleaner Payroll
Within weeks of implementing the CloudApper AI TimeClock, the nonprofit saw measurable improvements across the board:
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30% faster job transfers across all departments
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95% fewer manual edits by HR and supervisors
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Accurate job-level time data for costing and performance analysis
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20+ hours saved every month on administrative work
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100% payroll accuracy even during multi-job shifts
This change not only improved operational efficiency but also gave management better insights into labor allocation. The organization could now see how much time was spent per task, per employee, or per department — something they never had visibility into before.
Why UKG Job Transfers Matter for Every Multi-Job Workforce
While this success story comes from a nonprofit, the same challenge exists in healthcare, hospitality, manufacturing, and field services — anywhere employees perform multiple jobs in a day.
Accurate UKG job transfer tracking ensures that each task is properly accounted for, which directly affects payroll accuracy, compliance, and job costing. Automating these transfers also reduces stress for HR teams, eliminates confusion for employees, and improves transparency across the organization.
CloudApper’s AI TimeClock for UKG makes it easy to set up pre-defined roles, automate transfers, and track productivity — all without manual inputs. It’s the kind of time-tracking upgrade that makes daily operations smoother for both employees and managers.
A Better Way to Manage UKG Job Transfers
By adopting CloudApper AI TimeClock for UKG, this New York non-profit turned a daily frustration into a smooth, automated process. Every job transfer is now quick, accurate, and fully verified. HR no longer spends time fixing timecards, and employees focus on their work instead of time tracking.
If your organization also deals with multi-job time tracking or manual job transfers, it might be time to rethink your approach. CloudApper AI TimeClock for UKG can help you simplify your workflow, reduce errors, and give you back the time to focus on what truly matters.
Disclaimer: Due to privacy reasons, the identity of the organization cannot be revealed.
Ready to simplify UKG job transfers and give your team back their time? Let’s make it happen together.
Frequently Asked Questions
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What is a UKG job transfer?
A UKG job transfer records when an employee switches from one job or labor level to another mid-shift. It keeps payroll, costing, and reports accurate.
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How does CloudApper AI TimeClock handle job transfers?
Employees tap Job Transfer on the tablet, confirm identity with a quick facial scan, pick the next assigned job, and the system auto records clock-out and clock-in to the second.
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Does it sync to UKG Pro WFM in real time?
Yes. All transfer events sync to UKG Pro WFM right away, so timecards, payroll previews, and job costing stay up to date without manual edits.
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Can we limit which jobs an employee can select?
Yes. Pre-assigned jobs and rules show only valid options for each employee. This prevents wrong selections and reduces corrections later.
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What results did the nonprofit see after enabling UKG job transfer?
They achieved 30% faster transfers, 95% fewer manual edits, accurate job-level time data, and smoother payroll across multi-job shifts.
