Candidate Disengagement Solved for Recruiters Using UKG

Recruiters leveraging UKG in the U.S. and Canada know the importance of creating a consistent, reliable, and personalized hiring experience. Yet even with strong systems in place, candidate disengagement continues to be a major hurdle. From missed interviews to dropped applications, every lost candidate adds time and cost to the process.

To solve this challenge, many UKG customers are enhancing their systems with CloudApper AI Recruiter. The integration reduces friction, improves communication, and ensures every candidate remains actively engaged throughout the hiring journey.

What’s Causing Candidate Disengagement?

Why Candidate Disengagement Happens — Even with Great Systems

Even with best-in-class solutions like UKG Ready and UKG Pro, candidate disengagement can still occur. That’s because the issue often lies in how candidates experience the process—not just the backend operations.

When candidates encounter delays, long forms, or limited guidance, they begin to disengage. According to a recent survey, 60% of job seekers quit in the middle of filling out online applications. And Glassdoor reports that nearly 6 in 10 candidates lose interest if they haven’t heard back within a week.

Small inefficiencies—like lagging resume reviews or unclear next steps—can quietly erode the candidate journey, leading to higher drop-off rates.

How CloudApper Enhances UKG to Solve Candidate Disengagement

Real-Time Interaction Without Disruption

CloudApper works alongside UKG to create a more responsive hiring process. It ensures that candidates aren’t left wondering what comes next. When someone applies, they get immediate confirmation. When they move forward, they’re updated in real time. This seamless communication reduces the risk of disengagement at every step.

Faster Screening and Resume Processing

Manual resume review takes time. CloudApper enhances the UKG workflow by automatically screening and scoring resumes based on skills and qualifications. This allows recruiters to identify strong candidates sooner, reducing the window where interest can fade.

Instant Scheduling With No Guesswork

Interview scheduling is a common sticking point that often leads to candidate disengagement. CloudApper eliminates the back-and-forth by syncing directly with calendars and sending scheduling links to qualified candidates. This helps recruiters move quickly, cutting out unnecessary delays.

Mobile-Friendly Application and Onboarding

CloudApper simplifies how candidates apply and onboard by allowing applications via text or QR code. The system auto-fills repetitive fields, parses resumes, and creates digital forms that are easy to complete. This aligns perfectly with UKG’s mobile capabilities and ensures candidates can move forward without barriers.

McGuire Group’s Success: Engagement in Action

Patrice Shea, Director of Talent Acquisition and Development at The McGuire Group Health Care Facilities, faced a familiar issue. Despite a strong hiring process, delays and drop-offs were increasing.

After integrating CloudApper with UKG Pro, the difference was immediate:

• Time-to-interview fell from 12 days to just 72 hours
• Candidate show-up rates rose from 40% to 70%
• Recruiters had more time to focus on relationships and quality hires

“AI isn’t replacing our recruiters,” said Shea. “But it’s making them far more effective and improving the overall hiring experience.”

That improvement came from reducing candidate disengagement and keeping applicants informed, guided, and appreciated from start to finish.

Why It Matters Now More Than Ever

Every hiring delay increases the risk of losing qualified talent. Disengaged candidates don’t just disappear—they often take their experience to review sites or competitors. For employers, that means longer vacancies, higher costs, and reputational damage.

Recruiters using UKG are already ahead with strong infrastructure. Adding CloudApper makes the experience even more candidate-friendly without changing your core system.

Instead of retrofitting workarounds or chasing applicants, recruiters can move faster, reduce administrative work, and protect hiring momentum.

Built to Work With UKG — Not Around It

CloudApper doesn’t disrupt what UKG does well. It enhances it. Whether you’re using UKG Ready or UKG Pro, CloudApper integrates directly to pull job data, sync candidate profiles, and simplify communications. Recruiters can keep using the tools they trust while delivering a stronger experience on the front end.

UKG provides the foundation. CloudApper makes it even more effective.

Candidate Disengagement is Preventable

When candidates ghost or drop out, the effects ripple across your organization. But disengagement isn’t a fixed outcome. It’s a solvable problem.

CloudApper keeps candidates connected, informed, and moving forward. By integrating with UKG, it ensures every step of the hiring process is simple, clear, and fast.

Consult our experts today to see how CloudApper can help you reduce candidate disengagement and elevate your UKG recruiting strategy.