When it comes to making data-driven decisions in HR, reporting is everything. But standard reports often leave professionals wanting more—more depth, more control, and more clarity. That’s why we sat down with two workforce management experts to discuss how CloudApper’s UKG Pro Custom Reports are changing the game for HR and operations teams alike.

Meet the Experts

Karen Morales
 HR Director with 15+ years of experience in large-scale workforce management

James Liu
 Workforce Systems Analyst specializing in HR data and analytics

Q: Why is custom reporting becoming so important for HR teams?

Karen:
 There’s no one-size-fits-all when it comes to HR. Different teams have different goals, and standard reports don’t always capture that. With CloudApper’s UKG Pro Custom Reports, I can build reports that directly support our strategic objectives—whether that’s reducing turnover or improving onboarding.

James:
 Exactly. Flexibility is key. Custom reports let you filter data in ways that make sense for your operations. You’re not boxed in by templates—you create what you need, when you need it.

Q: What challenges were you facing before using CloudApper’s custom reports?

Karen:
 Honestly, time. We’d spend hours exporting data and manually formatting it in spreadsheets just to answer basic questions. And if something changed, we had to start all over again. Now with CloudApper’s UKG Pro Custom Reports, everything is scheduled and formatted the way we want it.

James:
 For me, the problem was access. Not everyone on our team could find the right report or interpret it correctly. The custom dashboards we built with CloudApper made it easier for everyone to stay aligned without needing to dig through multiple systems.

Q: What are some real-world use cases where these custom reports helped?

Karen:
 We created a report to monitor new hire progress—everything from completed onboarding tasks to time-to-productivity. That helped us improve manager accountability and shorten ramp-up times.

James:
 We used CloudApper’s UKG Pro Custom Reports to track late arrivals and absence patterns across different shifts. Once we had the right data, our supervisors could make adjustments quickly and improve overall team performance.

Q: What do you like most about how CloudApper handles report building?

Karen:
 The interface is simple, and I don’t need IT support to create or update a report. I can add or remove fields, adjust filters, and schedule it to send automatically every Monday morning.

James:
 It’s the real-time data access for me. Reports reflect up-to-date information, which is crucial when we’re making fast decisions—especially in high-volume environments.

Q: How would you recommend other organizations approach using these reports?

Karen:
 Start with your pain points. What questions do you keep asking over and over? Build reports around those. With CloudApper’s UKG Pro Custom Reports, you’re not just looking at data—you’re solving problems.

James:
 Also, think beyond HR. Finance, compliance, and operations can all benefit from these reports. It helps when every department is looking at the same source of truth.

Q: Final thoughts?

Karen:
 If you’re still relying on static reports, you’re missing out. These custom tools give HR teams the insights they’ve always needed but didn’t have the time or tools to build.

James:
 Absolutely. CloudApper’s UKG Pro Custom Reports have made our reporting process faster, more accurate, and far more useful for decision-making.

Consult our experts today to learn how your team can benefit from custom UKG Pro reporting with CloudApper.