Role-Based Security in UKG is essential for managing access across HR and workforce systems. But as organizations grow, access controls often become difficult to manage. Users may see too many options, not enough functionality, or inconsistent experiences across modules. To understand how real organizations are overcoming these challenges, we spoke with several HR tech experts who explained how CloudApper hrPad helps simplify and expand Role-Based Security in UKG—without replacing UKG’s core framework.

1. Elena Ruiz, HR Technology Manager – “Users only need what’s relevant”

“One of the most common complaints I hear from managers is that they’re overwhelmed by too many choices. They only need a few relevant ones.”

Elena supports a global food service brand and manages employee access configurations across multiple departments. She said her team was frustrated by dropdown fields—like bonus reasons or transfer types—that showed every global option to every user.

“With CloudApper hrPad, we were able to customize which options appeared based on the manager’s location and role. This helped streamline Role-Based Security in UKG by making the experience smarter, not more restrictive.”

2. Jamal Desai, Digital Transformation Lead – “We removed the IT bottleneck”

“Our HR and operations teams are capable, but they had to rely on IT just to hide or modify fields based on user roles. It slowed everything down.”

Jamal works for a logistics provider with a decentralized workforce. His team deployed CloudApper hrPad to give non-technical users the ability to manage visibility, fields, and access logic without writing code.

“Now, instead of sending in a request and waiting, HR can log in, adjust the form settings, and immediately improve the user experience. No-code made a big difference.”

He emphasizes that the platform doesn’t change UKG’s structure—it adds flexibility and faster response times on top of it.

3. Linda Cho, Director of HR Systems – “We brought consistency across the board”

“Our supervisors often had the right permissions in UKG Pro HCM but lacked them in WFM. It created confusion and delays in task approvals.”

Linda manages HR systems for a national healthcare organization. Before implementing hrPad, her team dealt with complaints from users who experienced inconsistent access depending on which module they were in.

CloudApper hrPad allowed her team to create a unified interface that applied consistent rules across HCM and WFM data—without needing to change UKG roles themselves.

“Now the interface adapts to the user, regardless of the module. It’s unified, clean, and aligned with our operational logic.”

What the Experts Agree On: Clarity + Control = Better Outcomes

All three experts pointed to the same core issue: Role-Based Security in UKG is strong, but users often don’t know what they should or shouldn’t see. And even when the back-end roles are configured correctly, the front-end experience still creates confusion.

CloudApper hrPad solves that by:

  • Delivering role-aware interfaces that adjust to users in real time
  • Enabling custom filtering for fields and dropdowns
  • Offering drag-and-drop, no-code access management tools
  • Supporting cross-module consistency
  • Giving HR and ops teams the ability to update access logic instantly

Make Role-Based Security in UKG Smarter with hrPad

While UKG handles access control at the system level, organizations still need a better way to manage how users interact with the system day to day. CloudApper hrPad complements UKG by creating a smart, flexible interface that simplifies Role-Based Security—making life easier for both users and administrators.