Customizing UKG Punch is a common request among organizations that want to simplify employee interactions with time-tracking systems. From removing options like ‘Add Transfer’ to renaming the Punch tile altogether, teams are looking for more control without disrupting their UKG setup. We sat down with a product expert at CloudApper to explore how Customizing UKG Punch is possible using hrPad—without replacing UKG, but enhancing it.

Q: Why do organizations want to customize the UKG Punch tile?

Expert: The standard Punch tile works well for many, but it’s not one-size-fits-all. Some users don’t need options like “Scan” or “Recent Transfers.” Others want to rename “Punch” to match internal language like “Clock In” or “Start Shift.” That’s where the need for customization comes in.

Q: Doesn’t UKG already support some customization through access profiles?

Expert: It does—and those are helpful. But those settings are limited to disabling certain functions. What’s often missing is the ability to completely redesign the user interface, rearrange options, or apply custom logic based on user roles or locations.

Q: How does CloudApper hrPad solve this problem?

Expert: hrPad is a tablet-based self-service interface that connects with UKG and gives teams total flexibility. You can hide buttons, rename them, change the layout, or even add custom punch flows. For example, you can show “Start Shift” for one department and “Begin Work” for another—all pulling from the same UKG system.

Q: Can hrPad handle advanced features like biometrics or geofencing?

Expert: Absolutely. You can require facial recognition for punch validation or use location data to determine which punch options appear. It’s all about delivering a tailored experience that reflects how your workforce actually functions.

Q: Does this require custom development or coding?

Expert: Not at all. CloudApper hrPad is a no-code platform. Most changes can be made by HR or IT admins using simple drag-and-drop tools. That’s what makes it scalable—it’s flexible, fast, and user-friendly.

Q: What’s the biggest benefit of customizing UKG Punch with hrPad?

Expert: Simplicity. When employees only see what they need, they make fewer mistakes, and everything moves faster. Plus, the HR team gets fewer support requests, and compliance improves automatically.

Q: So this complements UKG instead of replacing it?

Expert: Exactly. hrPad pulls from UKG and writes back to it. We’re not changing the backend—we’re simply improving the way employees interact with it.

Conclusion: Tailor the Punch Experience to Fit the Workforce

Customizing UKG Punch is about more than aesthetics—it’s about aligning the system with how your people work. Experts agree that giving employees the right tools—and the right interface—makes a huge impact on efficiency, security, and satisfaction.