Accurate payroll is critical—especially in complex on-call and callback scenarios where pay rates can vary based on shift types and employee-specific rules. UKG is trusted for managing workforce and payroll operations, but even the most robust system can face challenges when manual intervention is required to assign the right work rules.

That’s where CloudApper hrPad Employee Self-Service Kiosk makes a difference.

By integrating directly with UKG/Kronos, CloudApper hrPad brings intelligent employee self-service to the frontline—eliminating errors before they reach payroll.

Why On-Call and Callback Pay Is a Challenge

On-call and callback shifts often require special pay rates, such as night differentials, weekend premiums, or emergency callbacks. The correct compensation depends on accurately applying the right work rule that matches both the employee’s base pay rule and the nature of the shift.

Traditionally, when shifts are scheduled or claimed, managers need to manually adjust workrules to ensure correct payment. But manual processes are prone to human error. A single oversight can result in underpayment, overpayment, and frustration for both employees and HR teams.

How CloudApper Employee Self-Service Simplifies Workrule Declarations

CloudApper hrPad empowers employees to proactively select their applicable work rule at clock-in—removing the need for managers to intervene after the fact.

When an employee begins an on-call or callback shift, hrPad:

  • Prompts the employee to select the correct work rule.
  • Uses AI guidance to help them choose the most accurate option based on their role and shift type.
  • Captures and sends the data directly to UKG/Kronos in real time.

This smart and self-driven process ensures the right pay rules are applied from the start—minimizing payroll errors before they occur.

Build Confidence Through Transparency

By giving employees visibility and control over their work rule declarations, hrPad improves transparency and trust. Employees know exactly which rule is applied to their shift and why.

If there’s any uncertainty, the built-in AI assistant is available 24/7 to provide real-time clarification, reducing unnecessary back-and-forth with HR or payroll teams.

Real-Time Integration with UKG/Kronos

CloudApper hrPad is fully integrated with UKG/Kronos. All data captured—work rules, time entries, shift selections—is instantly synced with your UKG system. No duplicate entries, no manual syncing, and no delay in data accuracy.

This integration ensures a single source of truth for time and attendance, enabling error-free payroll processing across the board.

Key Benefits for HR and Payroll Teams

With CloudApper hrPad integrated into your UKG/Kronos environment, you can:

  • Eliminate manual work rule corrections
  • Ensure accurate pay for all on-call and callback scenarios
  • Reduce the administrative burden on managers and HR
  • Enhance payroll accuracy and compliance
  • Improve employee confidence in the system

Take the Complexity Out of On-Call Payroll

UKG/Kronos delivers powerful workforce management. But when it comes to nuanced pay situations, CloudApper hrPad takes it a step further—giving employees the tools they need to ensure accuracy while reducing HR’s workload.

Prevent payroll errors before they happen. Contact us today to see how CloudApper hrPad can transform your on-call payroll process.