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It’s a common scene in many workplaces—an employee starts the day in one location, then moves to another department or site by the afternoon. In between, managers and payroll teams scramble to ensure that time entries reflect the correct cost center, location, or entity. Without the right tools, this process often means manual updates, delayed payroll, and unnecessary frustration.
This is exactly where CloudApper hrPad steps in. As a customizable, tablet-based timekeeping and self-service kiosk that integrates with UKG, hrPad makes switching entities on the clock a smooth, accurate, and stress-free process. Employees can change their work assignment at the time of punch without calling HR, sending emails, or filling out manual forms—saving everyone valuable time.
The everyday challenges of managing multiple entities in UKG
Multi-entity environments are part of everyday operations in industries like retail, healthcare, manufacturing, and hospitality. Employees may be scheduled across departments, travel between branches, or even work under multiple business units within the same organization.
When timekeeping systems don’t support seamless entity switching, it creates a chain reaction of issues: payroll inaccuracies, misallocated labor costs, compliance risks, and extra administrative work. Managers are forced to step in after the fact to adjust time entries, while payroll teams spend hours reconciling discrepancies.
Understanding multi-entity support in timekeeping
Multi-entity support simply means that a timekeeping system can track and record work across different business units, departments, or cost centers within the same organization.
With UKG, this becomes even more valuable. Imagine an employee clocking in at Entity A in the morning and switching to Entity B in the afternoon—all within the same day. Without multi-entity support, this might require separate time entries or manual edits. With it, the change happens instantly at the time clock, ensuring accurate reporting and payroll from the start.
How hrPad brings seamless multi-entity switching to UKG
CloudApper hrPad was designed with flexibility at its core. Employees can authenticate using a PIN or QR code, select the correct entity right from the kiosk, and continue their shift without delay.
The integration with UKG means every punch—along with the chosen entity—is transferred in real time, eliminating the need for manual adjustments. Whether it’s UKG Ready, UKG Pro, or UKG Pro WFM (Dimensions), hrPad ensures that the right data flows to the right place automatically.
Benefits of multi-entity switching for workforce management
Accuracy in payroll and costing – Each punch is tied to the correct entity from the start, minimizing costly errors.
Time savings for managers – With fewer corrections needed, managers can focus on operations rather than administrative clean-up.
Improved compliance – Whether it’s labor law requirements or union agreements, having accurate time and entity records keeps your organization in line with regulations.
Better employee experience – Employees feel more confident knowing their hours are recorded correctly, reducing pay disputes and frustration.
Real-world example from a multi-site retail chain
Consider a retail chain where employees often move between stores to cover shifts. Before multi-entity support, each move required HR to manually adjust work rules, which often led to delayed payroll.
With hrPad’s integrated solution, employees simply select their store location when they clock in. The information updates in UKG instantly, labor costs are correctly allocated, and payroll runs without delay. Managers report saving hours each week, and employees appreciate the streamlined process.
Integrating multi-entity support without disrupting operations
One of hrPad’s biggest advantages is how quickly it can be deployed without downtime. It works with your existing UKG setup, so you can enable multi-entity switching without replacing hardware or overhauling workflows.
Customization ensures that the kiosk matches your company’s terminology, entity names, and processes. Plus, CloudApper’s dedicated support team helps guide the setup, testing, and training, ensuring a smooth transition for both employees and administrators.
Is multi-entity support right for your organization
If your workforce often moves between locations, departments, or cost centers, multi-entity support can be a game-changer. It’s particularly valuable in industries where shift coverage and flexibility are essential, such as retail, healthcare, manufacturing, and hospitality.
The key question is: how much time and accuracy could you gain if entity switching was as simple as clocking in?
Conclusion
Switching entities on the clock doesn’t have to be a payroll headache. With CloudApper hrPad integrated into UKG, organizations can ensure accurate, real-time entity tracking while improving compliance, saving time, and enhancing the employee experience.
Talk to our team today to see how multi-entity timekeeping can transform your workforce management.
