Workforce experts reveal how they solved payroll double billing issues using CloudApper’s AI TimeClock for UKG/Kronos across locations and teams.
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Payroll double billing is a hidden cost many organizations don’t see until it starts affecting their bottom line. From duplicate punches to overlapping time entries, even minor tracking inconsistencies can lead to significant overpayments. To explore how businesses are solving this issue, we asked HR and workforce management professionals how they’re using CloudApper’s AI TimeClock with UKG/Kronos to ensure accurate payroll.
For more information on CloudApper AI TimeClock for UKG visit our page here.
Here’s what they had to say.
“We were losing thousands each month to unvalidated hours.”
A senior payroll manager in logistics
“We found that employees working across departments were being logged twice. It wasn’t fraud—it was just poor coordination between systems. CloudApper’s AI TimeClock gave us a way to filter out those overlaps before they hit payroll. It saved us from hours of reconciliation every pay period.”
“Duplicate punches used to be a regular issue.”
An HR director from a manufacturing firm
“Some employees would clock in with a badge and also use a tablet in another area. Both entries would get recorded. With CloudApper’s system, we instantly saw where overlaps occurred. The validation rules ensured that only clean, non-conflicting data reached our UKG system.”
“We needed a centralized way to track time.”
A multi-site operations manager in healthcare
“Each of our locations had their own punch method—some used biometrics, others used QR codes. That led to payroll double billing because entries weren’t synced. After implementing CloudApper’s AI TimeClock across all sites, everything feeds into one dashboard. It’s been a game-changer for accuracy.”
Key Features That Make a Difference
Experts across industries highlighted these features as the most helpful in eliminating payroll double billing:
- Real-time duplicate detection: Catches and flags repeated entries instantly.
- Shift overlap prevention: Blocks conflicting punches before they’re approved.
- Centralized time data: Combines input from various systems into one source.
- Smooth UKG/Kronos integration: Strengthens, rather than disrupts, existing payroll processes.
- No-code customization: Allows HR teams to adjust validation rules without technical help.
Why It Matters
Accurate time tracking isn’t just about reducing errors—it helps teams stay compliant, avoid unnecessary spending, and gain clearer insights into labor operations. Payroll double billing, if left unaddressed, creates extra work for HR and damages trust between employees and management.
CloudApper’s AI TimeClock enhances the timekeeping process by ensuring every hour is accounted for and no hour is billed twice. Whether an organization is managing hundreds of shifts or dozens of locations, this tool helps streamline payroll with confidence.
Consult our experts today to discover how CloudApper’s AI TimeClock for UKG/Kronos can help your team eliminate payroll double billing and improve overall accuracy.