Employee turnover in the public transportation sector is a persistent challenge. The American Public Transportation Association (APTA) reports that the average annual turnover rate for bus drivers is around 20%, with some agencies experiencing rates as high as 30%. This high turnover disrupts operations, increases costs associated with recruitment and training, and ultimately diminishes the quality of service for riders.

  • The public transportation sector faces high employee turnover rates, with an average of 20% and some agencies experiencing up to 30%.
  • Reliance on paper timesheets led to inefficiencies, underpayment, disputes, and employee dissatisfaction for a transportation provider on the California-Nevada border.
  • CloudApper’s UKG/Kronos Time Clock provided a reliable and affordable timekeeping solution, seamlessly integrating with existing UKG solutions.
  • The system’s self-service capabilities empowered employees with functions like submitting time-off requests and checking leave balances, improving morale and satisfaction.
  • The public transportation provider experienced a 90% reduction in employee turnover due to accurate timekeeping, transparency, and trust fostered by CloudApper’s UKG/Kronos Time Clock.

One public transportation provider straddling the California-Nevada border found itself grappling with these very issues. Their reliance on paper timesheets for drivers and supervisors was a recipe for inefficiency and frustration. Inaccurate timekeeping led to underpayment, disputes, and a lack of transparency. This, in turn, fueled employee dissatisfaction and a revolving door of staff.

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The need for a reliable and affordable timekeeping solution became clear. The agency sought a system that would streamline time tracking, foster trust, and improve communication between employees and management. They discovered CloudApper’s UKG/Kronos Time Clock, a solution that seamlessly integrates with existing UKG solutions and is specifically designed to address the workforce management challenges of the public transportation industry.

CloudApper’s UKG/Kronos Time Clock transformed the agency’s timekeeping practices. With the easy-to-use tablet interface, drivers can now clock in and out effortlessly, selecting the specific route they’ll be driving for the day. This ensures accurate timekeeping and provides valuable data for route scheduling and optimization.

The benefits extend far beyond essential timekeeping. CloudApper’s UKG/Kronos Time Clock empowers employees with self-service capabilities. Drivers can now submit time-off requests, check their accrued leave balances, and even transfer between jobs – all directly through the time clock. This transparency and autonomy contribute significantly to improved employee morale and satisfaction.

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AI TimeClock for UKG

Casino Workforce Management with CloudApper AI TimeClock for UKG

Perhaps the most impactful outcome for the public transportation provider was a staggering 90% reduction in employee turnover. With CloudApper’s UKG/Kronos Time Clock, payroll errors became a thing of the past. Based on pre-configured pay codes, the system automatically calculates drivers’ work hours, overtime, and job transfers. This eliminates the potential for discrepancies and fosters trust between employees and management.

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The success story of this public transportation provider highlights the transformative power of CloudApper’s UKG/Kronos Time Clock. By ensuring accurate timekeeping, promoting transparency, and empowering employees, the system has demonstrably reduced employee turnover – a chronic pain point for the industry. Retaining a skilled and motivated workforce is paramount in today’s competitive landscape. CloudApper’s UKG/Kronos Time Clock offers a powerful solution for public transportation providers seeking to streamline operations, reduce costs, and ultimately deliver a better experience for employees and riders. Contact CloudApper AI today.