How Recruiters Using UKG Can Reduce Candidate Ghosting

Candidate ghosting continues to frustrate recruiters—especially when timelines are tight and roles remain unfilled. Nearly 28% of job seekers admit to disappearing during the hiring process, according to Greenhouse research. For teams using UKG, the tools are already in place to manage recruiting effectively, but eliminating ghosting requires better engagement at every step. That’s where CloudApper AI Recruiter steps in. By enhancing UKG with seamless communication, smart automation, and real-time responses, recruiters can reduce candidate ghosting and convert more applicants into hires.

Why Candidate Ghosting Happens

To reduce candidate ghosting, we need to understand its root causes. Most disengagement stems from simple issues that go unaddressed.

Slow Follow-Ups

When candidates apply and hear nothing for days—or weeks—they lose interest or accept another offer. A delay of even 48 hours can significantly lower engagement.

Complicated Applications

Long forms, duplicate data entry, and mobile-unfriendly portals push candidates to abandon their applications. The harder it is to apply, the less likely someone finishes.

Lack of Personal Touch

Generic messages or no communication at all leave candidates feeling undervalued. They’re more likely to ghost when they feel ignored or uninformed.

Limited Communication Channels

Not every candidate checks their email regularly. Without SMS or instant messaging options, recruiters risk being left unread.

Manual Scheduling Delays

Coordinating interviews through back-and-forth emails causes delays. When scheduling takes too long, candidates move on.

How CloudApper Helps UKG Users Reduce Candidate Ghosting

CloudApper AI Recruiter works alongside UKG, not in place of it. It fills the communication and process gaps that often lead to ghosting, while amplifying the strengths of your existing system.

Accelerated Engagement from the First Step

Candidates can apply through SMS, QR codes, or direct chat—no apps, no friction. This lowers the barrier to entry and reduces drop-offs before the process even begins.

For instance, a candidate walking past a hiring sign can scan a QR code and start their application in seconds. That level of convenience keeps them engaged from the start.

Proactive Communication via SMS and Email

CloudApper automatically sends confirmations, reminders, and status updates. If a candidate forgets to finish an application or doesn’t respond, they receive polite follow-ups within 24 hours.

Because these messages come through SMS and email, they reach candidates where they are—on their phones.

This approach keeps engagement high and minimizes the chances of ghosting due to silence.

Faster Screening and Ranking

CloudApper collects resume data, blind-scores applicants, and identifies top candidates based on qualifications—not formatting or pedigree.

This means recruiters spend less time reviewing applications manually and more time moving qualified candidates forward quickly. The faster the turnaround, the less time a candidate has to disengage.

In fact, recruiters using AI-assisted resume review report up to 70% time savings in screening efforts.

Seamless Interview Scheduling

Once a candidate is shortlisted, CloudApper automatically sends available interview slots based on hiring managers’ calendars. The candidate selects a time, and the system handles the rest.

No delays. No confusion. And most importantly—no ghosting due to missed scheduling emails.

Continuous Candidate Nudging

Every few days, CloudApper can send personalized updates from leadership. These automated touchpoints remind candidates that they’re still in the loop—building trust and brand credibility.

Instead of wondering where they stand, candidates stay engaged through consistent, humanized communication.

Real Results: Why It Works

Teams using CloudApper alongside UKG have seen a measurable difference:

• Up to 50% reduction in time-to-hire

• Significantly fewer candidate drop-offs

• Over 30% increase in candidate response rates

These gains come from automating the small steps that are easy to overlook—follow-ups, reminders, scheduling, and form submissions.

As a result, recruiters spend less time chasing candidates and more time closing hires.

UKG and CloudApper: A Stronger Recruiting Partnership

UKG already gives talent teams the core tools to post jobs, track applicants, and manage interviews. But to truly reduce candidate ghosting, recruiters need to eliminate bottlenecks in communication and process flow.

That’s exactly what CloudApper delivers:

• Mobile-friendly application options like SMS and QR codes

• Real-time engagement through automated emails and text nudges

• Fast resume screening with built-in bias reduction

• Streamlined interview scheduling without manual coordination

• Ongoing candidate interaction through regular updates and status alerts

Together, UKG and CloudApper form a cohesive, responsive hiring system that puts candidate experience first.

Final Thoughts

Candidate ghosting isn’t just frustrating—it’s expensive. Every missed hire increases time-to-fill and impacts productivity. But ghosting doesn’t have to be the norm.

With CloudApper AI Recruiter enhancing UKG’s recruiting platform, you gain the speed, clarity, and consistency candidates expect—keeping them engaged from first click to final offer.

Consult our experts today to see how CloudApper can help you reduce candidate ghosting and elevate your UKG recruiting results.