As businesses evolve, so do their HR systems. The traditional way of managing employees gradually gives new ways to HR management solutions. Employee Self Service (ESS) solution is one such solution that has been designed to make employee management easier and more efficient. UKG is one of the most popular HR management solutions, and now, with the help of CloudApper UKG users can record employee punches with SMS. Let’s find out more about it. 

How CloudApper is Simplifying Employee Punches with SMS

CloudApper’s SMS-Based ESS solution simplifies the process of submitting employee punches. Instead of using complex software or mobile applications, employees can now handle every HCM task through a natural SMS conversation. With this fully customizable solution, employees can submit their punches, check schedules, take PTO, and more, without the need to log in to any mobile or web application.

With CloudApper’s SMS Based ESS Solution, UKG users can access different services by sending SMS messages to a designated number. This allows employees to quickly and easily punch in for their shifts without the need for a physical time clock. The solution also simplifies checking accrual balances and submitting PTO requests for desired days off. This reduces the administrative burden on HR managers and frees up their time to focus on more critical tasks. Here’s an example of how an employee can use CloudApper’s SMS-Based ESS Solution to punch in using SMS:

  • The employee sends an SMS message to the designated number. Depending on the requirements it can be any number from 1 to 5. 
  • CloudApper’s SMS-Based ESS Solution receives the SMS and automatically identifies the employee based on their phone number, which should be registered in the system. The system also cross-match the data on the UKG side and informs the solutions. 
  • The system verifies the employee’s information and responds with a confirmation message, such as “Thank you for punching in.
  • The employee’s punch-in time is recorded in the system.

Overall, this process is quick, easy, and convenient for employees who may not have access to a physical time clock or may be working remotely. By simplifying the process of punching in, CloudApper’s SMS-Based ESS Solution increases efficiency, accuracy, and productivity while reducing administrative burdens on HR managers.

Uses of CloudApper’s SMS Based ESS Solution

CloudApper’s SMS-Based ESS Solution can be helpful in various scenarios where employees need to manage their HR-related tasks efficiently and without the need for complex software or mobile applications. Here are some examples:

Remote Workforce

With the increasing trend of remote work, many companies are allowing their employees to work from home or other locations. In such scenarios, employees need an easy way to manage their timecards, schedules, and PTO requests. CloudApper’s SMS-Based ESS Solution allows remote employees to manage all their HR-related tasks through a simple SMS conversation, without the need to log in to any mobile or web application.

Field Workforce

For companies with field workers, managing timecards and schedules can be a challenge. With CloudApper’s SMS-Based ESS Solution, field workers can easily punch in and out, check their schedules, and request time off through SMS. This eliminates the need for physical time clocks or other time-tracking devices, making it easier to manage field workers’ timecards.

Retail and Hospitality

In industries such as retail and hospitality, managing employee schedules and timecards can be particularly challenging. CloudApper’s SMS-Based ESS Solution simplifies the process by allowing employees to punch in and out, check schedules, and request time off through SMS. This reduces the administrative burden on managers and allows them to focus on more critical tasks, such as customer service and employee engagement.

Overall, CloudApper’s SMS-Based ESS Solution can be helpful in various scenarios. Where employees need a simple and efficient way to manage their HR-related tasks. It reduces administrative burdens, increases efficiency and accuracy, and improves employee satisfaction.

CloudApper’s SMS-Based ESS Solution simplifies the process of managing employee punches for UKG users. By providing employees with a convenient way to manage their HR-related tasks through SMS. The solution increases efficiency, improves employee satisfaction, and reduces administrative burdens. It also increases accuracy and is a cost-effective solution for small and medium-sized businesses.