Case Study

How Marsh Plating Corporation Gave Its Leadership Real-Time Visibility Into Labor Costs Across Its Metal Finishing Plants

Marsh Plating Corporation has spent more than 60 years running a metal finishing operation in Ypsilanti, Michigan, applying chromium-free plating and finish processes for manufacturers across industries. For just as long, punch data lived on paper, re-keyed by hand into payroll after the fact, leaving leadership without a current picture of what labor actually cost. CloudApper AI extended Marsh Plating’s UKG Ready system with touchless, face-matching punch capture, so labor cost data could flow into UKG Ready in real time instead of days later.
60+
Years as a metal finishing company in Ypsilanti, Michigan
9
Chromium-free plating and finish processes run across its shop floor
Real-Time
Labor cost data now flowing into UKG Ready
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Marsh Plating Corporation
Metal finishing & surface treatment manufacturer · Ypsilanti, Michigan
Industry
Metal Finishing & Surface Treatment
Location
Ypsilanti, Michigan
Primary Challenge
Paper Time Cards Limiting Real-Time Labor Cost Visibility
Finish Processes
9 Chromium-Free Plating & Finish Types
Company Legacy
Operating for More Than 60 Years
System of Record
UKG Ready
CloudApper AI  +  UKG Ready
CloudApper AI extended Marsh Plating Corporation’s UKG Ready system with touchless, face-matching punch capture, replacing paper time cards with real-time labor cost data, without adding a separate system.
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Marsh Plating Corporation Casestudy
Download the full case study
Get the complete Marsh Plating Corporation story, including how CloudApper AI extended UKG Ready with touchless, face-matching punch capture and gave leadership real-time visibility into labor costs.
UKG CloudApper Download Common Form (Dynamic Link)
The challenge

When paper time cards couldn't keep up with the true cost of the shop floor

For more than 60 years, Marsh Plating Corporation has run a metal finishing operation in Ypsilanti, Michigan, applying chromium-free zinc, tin, and electroless nickel finishes for manufacturers that depend on precise, reliable surface treatment. Running that kind of shop floor takes a current, accurate picture of labor, who’s working, on what, and for how long, so the business can price and staff jobs with confidence.
Marsh Plating’s time tracking hadn’t kept pace with the rest of the operation. Punches were recorded on paper and re-entered into payroll by hand, a process that left leadership working from labor data that was often days old and never fully verified against who actually clocked in.
Punch data lived on paper, not in the system leadership relied on
Manual time entry meant hours weren’t reflected in UKG Ready until someone re-keyed them, leaving leadership without a current view of labor costs.
Manual entry left room for error
Re-keying hours from paper into payroll introduced inaccuracies that had to be caught and corrected after the fact, rather than avoided in the first place.
There was no reliable way to confirm who actually punched in
Paper sign-ins couldn’t verify identity, leaving Marsh Plating without a dependable way to prevent buddy punching on the shop floor.
The solution

A process layer that put real-time labor data directly into UKG Ready

Marsh Plating Corporation extended its UKG Ready system with CloudApper AI, deployed on off-the-shelf tablets across its facility. Employees confirm their identity with a quick, touchless face-matching check at every clock-in and clock-out, and that punch data flows straight into UKG Ready, with no paper and no manual re-entry in between.
This is where the specific task appears: biometric punch capture, job transfers, attestations, and geofencing, all built into the same tablet-based workflow. CloudApper AI didn’t replace UKG Ready or ask Marsh Plating to install new time clock hardware. It expanded what UKG Ready could do, running on tablets the plant already had on hand, so leadership could see labor costs in real time instead of waiting on paper to catch up.
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full implementation details in the PDF
Touchless punch capture, job transfers, attestations, and the full rollout across
Marsh Plating’s shop floor are covered in the case study.
The results

What real-time labor data unlocked for Marsh Plating's leadership

The shift reached beyond the time clock. Marsh Plating’s leadership gained real-time visibility into labor costs across its metal finishing operation, its payroll team no longer needed to re-key hours from paper, and its shop floor moved to a touchless, more accurate way to clock in and out, with no room left for buddy punching.
Real-Time
Labor cost data flowing into UKG Ready without manual re-entry
Touchless
Face-matching punch capture replacing paper time cards
Zero
Additional time clock hardware required to deploy
60+
Years of operations now running on real-time workforce data
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full impact details in the PDF
Rollout details, labor cost visibility gains, and the complete
before-and-after shop floor workflow.
How CloudApper AI extended Marsh Plating’s UKG workforce system
Trusted by enterprises
G2
4.9/5
UKG Marketplace
4.7/5
Running a shop floor on paper time cards?
Manufacturers can use CloudApper AI to extend UKG with touchless biometric punch capture and custom workflows, helping leadership see labor costs in real time instead of waiting on paper.
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CloudApper AI has really made a difference for us. It helped us meet the state labor compliance requirements, saving hours of manual work and improving accuracy, and allowed us to focus on empowering individuals with disabilities.
Megan Beebe
Senior Director, Financial Operations/Controller
The Arc of Essex County
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Running a manufacturing shop floor shouldn't mean waiting on paper to know what labor costs.

CloudApper AI is the process layer that closes the gaps enterprise software can’t, across HR, ERP, CRM, and beyond, on any platform, in weeks not quarters. Marsh Plating Corporation used it to extend UKG Ready with touchless, face-matching punch capture, giving leadership real-time visibility into labor costs across its metal finishing plants.