YMCA-YWCA of Manitoba
Charitable organization & community services provider · Manitoba, Canada
Case Study
How the YMCA-YWCA of Manitoba Modernized Workforce Trust Infrastructure for Its 500+ Employee Workforce
The YMCA-YWCA of Manitoba is a charitable organization built around one commitment: making sure no one is left out. It runs programs and services for people of every background, age, and ability, plus support programs that address social and health needs across its communities. Running that mission takes a workforce of more than 500 employees across its facilities, all of whom needed to be identified accurately, consistently, and without physical contact. CloudApper AI extended the organization’s UKG Pro WFM (Formerly UKG Dimensions) system with touchless, face-matching identity verification, replacing an end-of-life time clock without adding a separate system.
- Nonprofit & Community Services
- Touchless Verification
- Frontline Workforce
- UKG Pro WFM
- Process Layer
500+
Employees across the YMCA-YWCA of Manitoba’s facilities
Touchless
Face-matching verification at every punch-in and punch-out
Zero
Physical contact required to confirm who’s on the clock
Industry
Nonprofit & Community Services
Location
Manitoba, Canada
Primary Challenge
An End-of-Life Time Clock Without a Touchless Replacement
Workforce
500+ Employees Across Its Facilities
Mission
Programs for People of Every Background, Age & Ability
System of Record
UKG Pro WFM (Formerly UKG Dimensions)
CloudApper AI + UKG Pro WFM (Dimensions)
CloudApper AI extended the YMCA-YWCA of Manitoba’s UKG Pro WFM (Formerly UKG Dimensions) system with touchless, face-matching identity verification, replacing an end-of-life time clock without adding a separate system.
Download the full case study
Get the complete YMCA-YWCA of Manitoba story, including how CloudApper AI extended UKG Pro WFM (Formerly UKG Dimensions) with touchless, face-matching identity verification for its 500+ employee workforce.
- Touchless, face-matching verification on any tablet
- No physical contact required at punch-in or punch-out
- Job transfers, attestations & geofencing available
- UKG Pro WFM (Formerly UKG Dimensions) extension without a separate system
The challenge
When an aging time clock couldn't keep pace with a 500+ employee community organization
The YMCA-YWCA of Manitoba is a charitable organization built around one commitment: making sure no one is left out. It provides programs and services for people of every background, age, and ability, and runs support programs that address social and health needs across its communities. Delivering on that mission takes a workforce of more than 500 employees across its facilities, and every one of them needed to be identified accurately and consistently every time they started or ended a shift.
The organization’s physical time clock had reached the end of its life, leaving it without a dependable way to capture punches going forward. At the same time, the organization needed a way for employees to punch in and out without touching a shared device, a requirement that became non-negotiable during the pandemic.
Its time clock was approaching end of life
The employee time clock the organization relied on was approaching end of life, leaving it without a dependable way to capture punches going forward.
Verifying a 500+ employee workforce needed a better answer than a shared device
Across that many employees and facilities, the organization needed a way to confirm identity at punch-in that didn’t depend on PINs or badges employees could share.
Physical contact at the time clock was no longer acceptable
The pandemic made shared, touch-based devices a risk the organization wasn’t willing to take with its own people or the community members they serve.
The solution
A process layer that gave UKG Pro WFM a touchless way to verify every employee
The YMCA-YWCA of Manitoba extended its UKG Pro WFM (Formerly UKG Dimensions) system with CloudApper AI, deployed on off-the-shelf tablets across its facilities. Employees confirm their identity with a face-matching check at every clock-in and clock-out, no PIN, no badge, and no physical contact with the device.
This is where the specific task appears: face-matching identity verification, with job transfers, attestations, and geofencing available as the organization’s needs grow. CloudApper AI didn’t replace UKG Pro WFM or ask the organization to stand up a separate system for its 500+ employees. It expanded what UKG Pro WFM could do, giving a mission-driven organization a dependable way to know who was actually on the clock.
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full implementation details in the PDF
Touchless verification, job transfers, attestations, and the full rollout across
the organization’s facilities are covered in the case study.
the organization’s facilities are covered in the case study.
The results
What reliable workforce verification made possible for a mission-driven organization
The shift reached beyond the time clock. The YMCA-YWCA of Manitoba’s leadership gained a dependable way to know who was actually on the clock across more than 500 employees, its facilities moved to touchless verification without disrupting operations, and the organization could keep its attention on the programs and communities it exists to serve.
500+
Employees verified consistently across the organization’s facilities
Touchless
Face-matching verification replacing physical contact at punch-in
Zero
Separate systems added alongside UKG Pro WFM
Every
Background and ability the organization’s programs continue to serve
Holiday and overtime interactions
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Holiday pay interacted with overtime calculations in ways no existing payroll template handled — leading to underpayments that went undetected for weeks.
Full impact details in the PDF
Rollout details, workforce verification gains, and the complete
before-and-after workflow.
before-and-after workflow.
How CloudApper AI extended the YMCA-YWCA of Manitoba’s UKG workforce system
- Touchless, Face-Matching Verification
- Job Transfer Support
- Attestations & Geofencing
- Any-Tablet Deployment
- UKG Pro WFM Sync
- CloudApper AI Process Layer
Trusted by enterprises
G2
4.9/5
UKG Marketplace
4.7/5
- FedRAMP Ready
- SOC 2 Compliant
- GDPR · HIPAA · CCPA
- AWS Partner
Still verifying employees the old way?
Organizations with large, distributed frontline workforces can use CloudApper AI to extend UKG with touchless biometric verification and custom workflows, giving leadership a dependable way to know who’s actually on the clock.
CloudApper AI has really made a difference for us. It helped us meet the state labor compliance requirements, saving hours of manual work and improving accuracy, and allowed us to focus on empowering individuals with disabilities.
Megan Beebe
Senior Director, Financial Operations/Controller
The Arc of Essex County
The Arc of Essex County
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Serving your community shouldn't mean managing an outdated time clock.
CloudApper AI is the process layer that closes the gaps enterprise software can’t, across HR, ERP, CRM, and beyond, on any platform, in weeks not quarters. The YMCA-YWCA of Manitoba used it to extend UKG Pro WFM (Formerly UKG Dimensions) with touchless, face-matching identity verification, modernizing workforce trust infrastructure for its 500+ employee workforce.